Privacy Policy

We may collect the following information when you make an enquiry, reservation, check in to the Hotel, use our website, or otherwise communicate with us:

• Full name
• Mobile number
• Email address
• Residential/business address
• Government-issued identification details required for check-in
• Check-in and check-out dates
• Number of guests
• Room and booking preferences
• Payment and transaction details
• Information provided for events, banquets, conferences, or other services
• Any other information voluntarily provided by you

We may use your information for:

• Processing and managing room reservations
• Completing guest check-in and check-out procedures
• Verifying guest identity as required by applicable law
• Processing payments and invoices
• Providing hotel, restaurant, banquet, and other services
• Communicating booking confirmations, changes, cancellations, and important updates
• Responding to enquiries, complaints, and requests
• Improving our services and guest experience
• Maintaining hotel security and preventing fraud or misuse
• Complying with applicable legal and regulatory requirements

We do not sell or rent guests' personal information. Information may be shared with trusted service providers, payment partners, booking platforms, technology providers, or government/law-enforcement authorities where necessary to provide services, process transactions, maintain security, or comply with applicable laws.

Payments may be processed through third-party payment service providers. Hotel Aradhna Auberge may not directly store complete card details such as full debit/credit card numbers or CVV information. Guests should use only secure and authorized payment methods.

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better user experience. You may adjust cookie settings through your browser, although disabling certain cookies may affect website functionality.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Guests may be required to provide valid government-issued identification at the time of check-in. The Hotel may collect and maintain information required under applicable Indian laws, regulations, or government requirements.

Guests under the applicable age of majority must stay at the Hotel under the supervision and responsibility of a parent, legal guardian, or authorized accompanying adult, where required. We do not knowingly collect unnecessary personal information from children.

Our website may contain links to third-party websites, booking platforms, payment gateways, or other services. Hotel Aradhna Auberge is not responsible for the privacy practices or content of third-party websites. Guests are advised to review the privacy policies of such third parties.

We retain personal information only for as long as reasonably necessary for providing services, maintaining records, resolving disputes, complying with legal obligations, and other legitimate business purposes.

Subject to applicable law, you may contact us regarding your personal information, including requests for access, correction, or clarification concerning information held by us.

Hotel Aradhna Auberge may update this Privacy Policy from time to time. Any changes will be posted on our website or otherwise communicated where appropriate.

For privacy-related questions or requests, please contact: