Terms & Conditions

• All reservations are subject to availability and confirmation by the Hotel.
• A booking is considered confirmed only after official confirmation from the Hotel or its authorized booking partner.
• Guests must provide accurate and complete information at the time of booking.
• The Hotel reserves the right to contact the guest for booking verification.

• Guests must present a valid government-issued photo identification document (Aadhaar Card, Passport, Voter ID, or Driving License) at check-in. PAN Card is not accepted as address proof under regulatory norms.
• The name on the identification document should correspond with the reservation details, where applicable.
• Early check-in and late check-out are subject to room availability and may attract additional charges.
• The Hotel may refuse check-in where legally permissible if required identification or mandatory registration information is not provided.

• Room charges and applicable statutory taxes (GST) must be paid according to the booking terms.
• Additional charges for food, beverages, room service, laundry, damages, extra guests, late check-out, or other services may be charged separately upon bill presentation.
• The Hotel may require advance payment or a security deposit for selected bookings, seasonal dates, or event periods.

Cancellation terms may vary depending on the booking rate, package, promotional offer, booking platform, or special event period.

• The cancellation policy applicable to the reservation will be clearly communicated at the time of booking.
• Standard individual room bookings offer free cancellation up to 24 hours prior to scheduled arrival.
• Where a cancellation fee applies, the Hotel may deduct the applicable amount from any advance payment received.

If a guest does not arrive on the scheduled check-in date without prior cancellation, the reservation may be treated as a No-Show.

Any refund or charge applicable to a No-Show will be governed by the booking's applicable cancellation terms and rate plan.

• Requests to change dates, room category, number of guests, or other booking details are subject to room availability and applicable tariff differences.
• Modifications requested within the cancellation window may result in additional charges or cancellation fees.

• Guests must strictly comply with the maximum occupancy permitted for the booked room category (Max 3 adults per King or Queen room).
• Additional guests beyond the base occupancy are subject to extra rollaway/mattress charges and applicable taxes.
• The Hotel requires valid government photo identification documents for all staying guests and visitors.

Guests are responsible for taking reasonable care of Hotel property, furniture, sanitary fixtures, electrical equipment, keys, access cards, and linens provided during their stay.

The Hotel reserves the right to recover reasonable costs for damage, loss, or misuse caused by a guest or persons accompanying the guest.

To preserve peace, serenity, and legal compliance, guests must not:

• Engage in any unlawful or illegal activities on Hotel premises.
• Cause disturbance, unreasonable noise, nuisance, or inconvenience to other staying guests or staff.
• Damage, deface, or tamper with Hotel property and safety equipment.
• Use Hotel premises for unauthorized commercial shoots, solicitations, or unlawful assemblies.
• Bring hazardous, inflammable, toxic, or dangerous items onto the premises.
• Violate applicable statutory laws or Hotel safety guidelines.

Smoking, consumption of alcohol, and related activities are strictly subject to applicable law (including Gujarat State Prohibition Laws) and the Hotel's designated areas and policies.

Guests must follow all statutory regulations and restrictions communicated by the Hotel management.

Guests are responsible for the security and safekeeping of their personal belongings, cash, jewellery, and electronic gadgets. Valuables should be appropriately secured at all times.

The Hotel will not be responsible for loss or damage to personal belongings left unattended, except to the extent specifically required under applicable statutory laws.

Hotel Aradhna Auberge proudly operates a 100% Pure Vegetarian culinary environment. All restaurant, room-service, banquet, and dining services are subject to availability, operating hours, prevailing prices, and Hotel hygiene standards.

Outside food and non-vegetarian items are strictly prohibited on Hotel premises to preserve culinary sanctity.

For banquet, conference, wedding, party, or corporate event bookings:

• Advance booking payment is required to block dates and banquet floors.
• Final guest count must be confirmed in writing at least 48 hours prior to the event.
• Applicable government taxes and agreed service charges will be billed accordingly.
• Cancellation and refund terms will depend on the specific event contract or written quotation.
• Any structural or decor damage caused during an event shall be recoverable from the responsible booking host.

The Hotel reserves the right, where legally permissible, to refuse or cancel a reservation or terminate a guest's stay under circumstances including:

• False, fraudulent, or misleading booking information.
• Failure to provide required legal photo identification.
• Non-payment of applicable tariffs, deposits, or room charges.
• Serious misconduct, intoxication, or disturbance to other patrons.
• Damage, vandalism, or threats to Hotel property, guests, or staff.
• Violation of applicable Indian laws or Hotel internal policies.

Any refund, if applicable, will be determined according to the circumstances and specific booking terms.

The Hotel shall not be held liable for failure or delay in providing accommodations or services caused by circumstances beyond its reasonable control, including natural disasters, government restrictions or lockdowns, public emergencies, acts of God, grid power failures, civil unrest, or other extraordinary disruptions.

The Hotel takes diligent, reasonable measures to provide a safe, sanitized, and comfortable environment for guests. To the extent permitted by applicable law, the Hotel shall not be responsible for indirect or consequential losses arising from circumstances beyond its reasonable control or from a guest's failure to comply with Hotel policies.

Guests are expected to behave respectfully toward Hotel employees, other staying patrons, and visitors. Abusive, threatening, discriminatory, harassing, or violent behaviour will not be tolerated under any circumstance and may result in immediate eviction and police reporting.

For guest safety and perimeter security, common areas of the Hotel (entry gates, corridors, lobby, banquet pre-function, and parking lots) are continuously monitored by 24/7 CCTV surveillance.

The Hotel may access and share security recordings with competent law enforcement authorities in accordance with applicable Indian laws and legitimate security requirements.

Hotel Aradhna Auberge reserves the right to update or modify these Terms & Conditions from time to time. The latest operative version will always be published on the Hotel's website and made available at the reception desk.

These Terms & Conditions shall be governed by and construed in accordance with the applicable laws of India. Any claims, legal proceedings, or disputes relating to Hotel services shall be subject to the exclusive jurisdiction of the competent courts and legal authorities in Bhavnagar, Gujarat.

For questions, clarifications, or reservations regarding these Terms & Conditions, please contact us directly:

By making a reservation, checking in, or using Hotel Aradhna Auberge's facilities and services, the guest confirms that they have read, understood, and agreed to these Terms & Conditions in their entirety.